Your Vision, Our Woodwork With Designs And Innovations
Service Philosophy
Premium service also means meeting your needs more accurately, safeguarding every cooperation we have!
Why Choose Us
Our licensed Australian installation team has over 30 years of extensive local experience, providing comprehensive sales and technical support. We have an in-depth understanding of the specific requirements and craftsmanship standards of local products, ensuring seamless coordination between overseas custom-made product production and project implementation. Additionally, we provide high-quality after-sales service, ensuring customer needs are promptly addressed and resolved. Whether it’s in design, installation, or post-maintenance, we are dedicated to providing an exceptional service experience for our clients.
Service Philosophy: HARDIS's 13 Service Principles
1.Customer First
2.Quality First
3.Innovation-Driven
4.ntegrity in Business
5.Continuous Improvement
6.Personalized Customization
7.Focus on User Experience
8.Integrity and Win-Win Cooperation
9.Comprehensive Worry-Free Service
10.Rapid Response
11.Environmental Health
12.Meticulous Attention
13.Construction Management
The service process is transparent and open
Initial Online Contact
Quotation Proposal
In-Person Meeting
On-Site Measurement
Custom Design
Precise Quotation
Contract Signing
Production and Manufacturing
On-Site Installation
Final Inspection and Delivery
After-Sales Service: Regular follow-ups will be conducted to understand the client's experience and any changing needs, offering solutions and suggestions as needed.
Note: The specific process can be adjusted according to the actual situation and needs of the customer.